Why are local service ads changing the game for local businesses?
If you’re running a local business, especially in a field where trust matters, think real estate agents, electricians, or locksmiths, Google’s Local Service Ads (LSAs) might be your best ally.
What makes LSAs such a smart move?
They place you at the very top of search results, even higher than standard Google Ads.
Not only are these placements prime real estate, but they also come with a huge bonus: you’re only paying for actual leads, not just clicks.
That means you’re spending your marketing dollars where they count, with people ready to hire.
And here’s the kicker: LSAs usually bring in lower-cost leads with a much easier conversion rate compared to traditional paid search.
Instead of casting a wide net and hoping someone bites, you’re showing up directly when potential customers are actively looking for services like yours in your area.
Whether you’re operating in major markets or creeping into tangential ones, this is where quality leads are waiting.
Let’s break down a few simple things you can do right now to stretch every dollar and get the most out of your LSAs.
Tip 1: Perfect Your Google Business Profile and LSA Profile
These two profiles go hand-in-hand.
One tells the story, the other closes the deal.
Start with your Google Business Profile.
Ensure that all details are accurate, including your phone number, business hours, and especially your service areas and zip codes.
Incomplete or outdated info can cost you leads without you even realizing it.
Your LSA profile should mirror this.
- Upload a clean, professional profile picture.
- An image that establishes trust immediately.
- Avoid logos or grainy group shots.
- A sharp headshot or photo of your team at work can significantly impact perception.
Now let’s talk about customer reviews.
They’re not just helpful, they’re powerful.
The more positive reviews you have, the better your ad ranking and trust factor.
After every job, send a quick follow-up message with your review link.
Don’t overthink it.
A straightforward “Would you mind leaving a quick review?” is highly effective when the work is done well.
Encourage feedback while the experience is fresh, and always thank your clients.
That simple habit alone can create a snowball effect that drives more leads your way.
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Tip 2: Understand the Power of Google Guaranteed
Those little green check marks next to your name do more than look nice.
Earning the Google Guaranteed badge means you’ve passed Google’s screening and verification process, background check, licenses, insurance, and that trust symbol shows up right on your Local Service Ads, boosting your profile to the top of search results.
Earning it isn’t a one-time event; you must keep it in mind.
Google keeps a close eye on your documents.
If something expires, such as your insurance or license, Google may quietly disable your badge and reduce your visibility.
That’s why it pays to be proactive: mark those renewal dates in your calendar and plan with your insurance provider.
That badge is more than just a decoration; it represents trust.
When customers see it, they feel better about choosing you.
In competitive auctions, that trust often nudges them toward your business, with better conversion rates and more bookings.
Tip 3: Optimize Your Ad Ranking Through Smart Bidding
Let’s talk numbers, specifically, how much you’re willing to pay for each lead.
Whether you’re running ads for a plumbing service or managing campaigns for real estate agents, bidding smart makes all the difference.
There are two primary choices available: auto bidding and manual bidding.
Auto bidding lets Google take the wheel.
It’s a good place to start if you’re testing the waters or working with a tight budget.
But if you’ve got historical data and know what a good lead looks like, aggressive manual bids can give you an edge.
Higher bids often move your ad closer to the top of the search results, especially in competitive auctions, but it’s a balancing act.
Bid too high, and you burn through your marketing dollars fast.
Go too low, and you risk being invisible.
Here’s the playbook: use higher bids in high-converting zip codes or during peak hours when you know lead quality is solid.
Scale back in slower times or when targeting new service areas, you haven’t tested yet.
And don’t overlook your account structure.
Having an individual ad account under a manager account gives you more control, especially if you’re running multiple campaigns.
It allows you to separate budgets, test different strategies, and identify issues before they cost you leads.
Tip 4: Target Strategically with DMA Counts and Tangential Markets
Showing your ads only in your immediate city might mean missing out.
Google lets you target by DMAs (Designated Market Areas), which group nearby media markets.
Each area counts as a separate DMA.
Going after more DMAs increases your reach, but also your competition.
If you manage multiple DMAs, it’s usually more effective to create a distinct LSA account for each instead of combining them all.
That way, each account can focus tightly on its own service area and zip codes.
Branching into nearby or related markets, which we refer to as tangential markets, can boost results where competition is less fierce.
Try dialing in on outer zip codes, suburbs, or smaller nearby cities.
With proper targeting, you can potentially double or even triple your qualified leads without increasing your overall budget.
Testing these additional markets doesn’t require big spending.
Start small, maybe with a low-budget trial in select zip codes or a tangential niche area.
Let the data show you what works.
It’s a smart, budget-friendly way to uncover opportunities your competitors haven’t tapped.
Tip 5: Align Customer Reviews with Marketing Dollars
Here’s something every local business should know: there’s a strong correlation between customer reviews and how often your ad shows up.
More high-quality reviews don’t just build trust; they directly influence your ad ranking.
If you’ve done a great job, don’t leave the next step to chance.
Set up simple email or text automation to send out your review link right after the job.
Timing matters.
Catching customers while the experience is fresh boosts your chances of getting a glowing five-star rating.
Want to go further?
Fold review requests into your advertising campaigns.
Whether it’s through follow-up emails, remarketing, or even printed thank-you cards, building reviews becomes part of how you stretch your marketing dollars.
More trust, better ranking, higher visibility.
It all adds up.
Tip 6: Monitor Lead Quality and Conversion Patterns
Not all leads are worth your time, and that’s okay.
The real value of your Local Service Ads (LSAs) comes from figuring out which ones turn into paying customers, and which ones don’t.
Start by keeping a simple log.
- Where did the lead come from?
- Did they call?
- Text?
- Book online?
Then ask yourself:
- Did they show up?
- Did they buy?
- Did they fit the kind of client you want to work with?
If you’re comparing LSAs with traditional paid search or social ads, LSAs often bring in a much easier conversion rate.
Why?
Because these people are already looking for help.
They’re not just browsing; they’re ready to act.
Still, it’s smart to compare how many of those leads become clients.
That tells you where your marketing dollars are pulling the most weight.
Watch your lead turns closely.
If you’re generating a high volume of leads but not many conversions, it may be time to refine a few key aspects.
Revisit your service areas.
Perhaps your zip codes are too broad, or you’re appearing in markets that aren’t a good fit.
Updating your profile pictures can also help.
People trust faces.
Ensure yours exudes professionalism, warmth, and a touch of personality.
Tip 7: Treat LSAs Like a Living Asset
Your LSA profile needs regular attention.
It’s not something you can just set and forget.
Think of it like a storefront.
You wouldn’t leave your shop window untouched for a year, right?
Check in often.
Ensure your licenses and insurance information are up to date.
Don’t miss the expiration date on your certifications.
If something lapses, your profile could drop out of rotation without warning, and that’s business lost.
Take a look at your account structure, too.
Is your ad account properly organized within your manager account?
A clean setup enables you to identify performance issues quickly and make adjustments more efficiently in competitive auctions.
If you’re using auto bidding, see how it’s affecting your ranking.
Want to take more control?
Try testing aggressive manual bids in high-performing areas.
Monitor the impact on your call volume and quality.
You might be surprised.
The key is flexibility.
LSAs are a new marketing channel that continues to evolve.
What worked three months ago might not hit the same today.
Keep your profile fresh, your service areas sharp, and your strategy in motion.
Conclusion
Maximizing ROI with LSAs doesn’t take luck; it takes intention.
From nailing your profile setup and certifications to targeting the right areas and bidding smart, every detail plays a role.
When you track the quality of your leads, keep your listings current, and make small improvements regularly, you’ll notice a strong correlation between effort and results.
These ads reward those who pay attention.
If you’re serious about stretching your marketing dollars and growing smarter, not just faster, now’s a great time to do a quick check-up.
I’m happy to offer a complimentary audit of your Google Local Services Ads or Google Business Profile to help you identify simple ways to enhance performance.
Let’s make those marketing moves count.
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